Dr. Watts is a Professor in the Department of Management, Marketing, and  Logistics  at  John Carroll  University  in Cleveland, Ohio, USA. He received his BSBA and MBA from Bowling Green State University and his DBA from Indiana University. Dr. Watts has published research in many publications. He conducts research and consults in the areas of supplier development, purchasing and materials management, supply chain management, warehouse location and rationalization, scheduling in service and manufacturing organizations and the TOC thinking process.

Dr. Paetsch has many years of experience in both the academic and practitioner areas. In  the academic area, Dr. Paetsch  has  been  on  the faculty of Cleveland State University (CSU) and the University of Illinois Springfield (UIS). He has a BS in Physics from CSU, a MBA from Baldwin-Wallace College, and a DBA from CSU. Dr. Paetsch currently teaches courses in Operations Management for UIS, and has taught courses in Quality Management, Project Management, Lean Management, technology and Innovation, and Business Statistics. Regarding the practitioner area, Dr. Paetsch has extensive experience with the Department of Defense, defense Logistics Agency, Cleveland field office. Dr. Paetsch held several progressively more responsible positions with ranging from performing inspection and operational audits for complex nuclear reactor components, to quality Assurance duties in wide range of products.

Mr. Sheahan is an expert in helping organizations craft educational programs to support their business objectives and implement lean supply chains. He has helped companies such as ABB, Caterpillar, ConAgra, Perkins-Elmer, Hayes Wheels, and Henry Pratt Valves with supply chain assessments, technology implementations, project management, educational programs, and management of supply chain improvement initiatives.

Dr. Jones is a faculty member in University of Texas in Arlington (UTA)'s engineering department, a member of the Dash7 Alliance's education committee and a member of AIM Global. He is also the co-author of RFID in Logistics: A Practical Introduction and many other publications. Dr. Jones holds a Ph.D., from University of Houston, M.S., from University of Houston, B.S., from Texas A&M University. Dr. Jones has worked for United Parcel Service (UPS), Academy Sports and Outdoors, Tompkins Associates, and Arthur Anderson, LLP.

Dr. Ledlow is a board certified healthcare executive and an Dean of UT Health Science Center at Tyler School of Community and Rural Health. He earned his BA degree from the Virginia Military Institute in Economics, his MHA from Baylor University with emphasis in operations research, and his Ph.D. in Organizational Leadership from the University of Oklahoma. He has over 25 years of healthcare leadership, management and academic experience, half as a practitioner and half as an academic-scholar, holding leadership positions in supply chain, facilities, managed care and academic positions as doctoral program director at two research universities. Dr. Ledlow has military and corporate experience in healthcare supply chain systems, management and operations. He has authored or been contributing editor for six book volumes in supply chain, leadership and emergency preparedness, has authored numerous articles and papers and has presented in internationally and nationally for over a decade. 

Erich Heneke is the Director of Business Integrity Continuity in Mayo Clinic’s Supply Chain Management (SCM) with focus on sound controls, fraud prevention/detection, accuracy of balance sheet accounting and other controls related work, including Mayo’s voluntary Sox compliance. Erich is a global speaker, trainer and lecturer on a variety of applicable topics for those in business, including supply chain management, financial accounting and controls, healthcare, financial reporting, business soft skills and many other topics.

Erich earned his Masters of Business Administration (MBA) at the University of Minnesota. He has his Certified Management Accountant (CMA), Certified Financial Manager (CFM), Certified Fraud Examiner (CFE), Certified Third Party Risk Professional (CTPRP) and is a Fellow for the American College of Healthcare Executives (FACHE). Erich is currently completing his doctoral degree.

Mr. Loughrin is the President of Transformance Advisors, a firm focused on advising executives in the design and execution of supply chain  transformations. Mr. Loughrin  is  a  Supply  Chain  Management professional with exceptional lean supply chain experience in both Industry and Consulting Services. He has helped numerous companies in the transformation to world class levels of performance through a balanced approach to defining strategy, improving processes, and leveraging the appropriate technology. Mike will help you craft a road-map for success, keep the focus on ROI, and deliver results by leveraging skills in Leadership, Knowledge Transfer, Project Management, and the application of Best Practices.

Ms. Rieder is the Head of Service Management at Federal Office of Information Technology, Systems and Telecommunication for the Government of Switzerland.

Ms. Rieder has held IT management and leadership positions in private and public sector companies and helped define IT strategy and Manage and implement software systems, processes, and hardware infrastructure. Ms. Rieder is an expert on Customer Service Management, Customer Case Management, Customer Communication, and Performance Management.

Mr. David Jacoby has been consulting to global multinational companies on operations strategy and performance improvement for over 20 years. He is the President of Boston Strategies International, a firm that provides global strategy consulting, cost and price intelligence, and market data to help manufacturers achieve competitive advantage through supply chain management. Previously, he was based in Brazil, Hong Kong and France, where he consulted on strategic sourcing, purchasing and outsourcing, shipping and logistics, acquisitions, strategic alliances, capital investments, equipment, and infrastructure. He wrote The Economist Guide to Supply Chain Management, which was published by The Economist and Bloomberg Press in 2009, and has contributed 250 articles and webcasts to publications such as Oil and Gas Journal, Supply Chain Management Review, Energy Tribune, and Supply Chain Quarterly. He is a frequent speaker on the economics of oil, gas, and related supply chains at conferences worldwide, and in the course of his career he has taught Operations Management at Boston University’s graduate school of business, served as a contributing editor at the Economist Intelligence Unit, and been an economist at the World Bank. He holds or has recently held board positions and other leadership roles at APICS (the Association for Operations Management), the Council of Supply Chain Management Professionals, the Institute for Supply Management (ISM) and the International Supply Chain Education Alliance (ISCEA) as a member of its Ptak Prize Selection Committee, while being a member of the Society of Petroleum Engineers (SPE). He holds an MBA from the Wharton School, a Masters in International Business from the Lauder Institute and a Bachelor of Science in Finance and Economics from the University of Pennsylvania.

A leading authority in empowering human resources to improve supply chain processes, Mr. Morales' expertise is well grounded in over two decades of practical experience as a successful business analyst, consultant and educator. 

Mr. Morales attended the University of Strathclyde in Scotland for his MSc, and has been invited as a visiting lecturer at Tecnologico the Monterrey and Universidad Tecmilenio in Mexico. 

He is certified as Supply Chain Manager (CSCM), RFID Supply Chain Manager (RFIDSCM), Supply Chain Technology Professional (CSCTP) and Demand Driven Planner (CDDP; and has trained supply chain professionals throughout many Latin American countries including Mexico, Costa Rica, Panama, Dominican Republic, Colombia, Ecuador and Peru.